Contact Pin Magic
Have a question about Pin Magic? Email us and we will help.
Send us a message
Email support
You can also write to us directly: support@pin-magic.com. Use the links below to start an email with the right subject line.
How can we help?
Account activation
After you sign up, your package is activated by the Pin Magic team. If your Studio or extension download has not unlocked yet, email us with your account email.
Extension and Studio help
Trouble installing the extension in Chrome, Edge or Brave, or a question about the Studio? Send us the details.
Billing, plans and the lifetime deal
Questions about plans, prices in USD or PKR, or the lifetime deal? Check pricing and the lifetime deal first, then email us. Refund rules are on the Refund Policy page.
Privacy and legal
See the Privacy Policy and Terms of Service, or write to us.
Partnerships and feedback
Want to work together or suggest a feature? Tell us more.
Tips for faster support
- Include the email address of your Pin Magic account.
- Describe the problem, what you expected and what happened, with screenshots or error messages if you can.
- Tell us your browser (Chrome, Edge or Brave) and whether you use WordPress.
- Add a link to the post you were working on if it is about the Studio.
Looking for quick answers?
Many questions are already answered: see the pricing FAQ, learn about Pin Magic, browse the use cases, or try the free Pinterest tools.
Frequently asked questions
How do I contact Pin Magic?
Email support@pin-magic.com. Include your account email and a clear description of your question.
My account is not activated yet. What should I do?
Your package is activated by the Pin Magic team after you sign up. If the Studio and extension download have not unlocked, email support with your account email.
Which browsers does the extension support?
Chrome, Edge and Brave on desktop.
Where can I read the refund rules?
On the Refund Policy page. You can also email support with your account email.